A banned or disabled Instagram account is nothing out of the ordinary these days. In fact, there are several reasons that could lead to such a scenario. And it can often be quite a daunting task to recover a disabled Instagram account.
In most cases, Instagram bans or suspends an account when the user violates IG’s terms of use. Yet, this is not the only reason. Sometimes, a disabled account may result from a hacking attempt. If you are a famous brand or celebrity, your competitors may even try to get your account disabled purposefully. They can spend as little as $50 to $100 to achieve this effect. At the end of the day, IG’s algorithm is based on artificial intelligence (AI). Thus, anything can trigger it without warning, even if you’re not at fault.
Recently, we came across such a case where Instagram disabled our client’s account without any fault of hers. As soon as we received the case, our team quickly got to the bottom of it. And voila! We successfully recovered this disabled Instagram account in less time than it takes to finish watching a movie! Let’s look at how we did this.
The Case
A famous real estate entrepreneur from Dubai approached us after her Instagram account was disabled for “impersonation” (we cannot disclose her name or other personal details due to confidentiality reasons). This ban was a grave issue for her. She has around 30,000 followers on Instagram and utilizes the platform as a business tool.
She was the legitimate account holder and could prove it. We came to discover that Instagram had disabled her account as someone created multiple fake profiles by her name and reported her original account as fraudulent. She had appealed to Instagram support to recover her disabled Instagram account, but she was unsuccessful. And that’s when one of her colleagues recommended her to try out Digital Nod.
It took us less than three hours to recover the disabled Instagram account and hand it over to the original owner! This swift resolution proved once again that when it comes to social media account recovery, Digital Nod is the way to go.
The Digital Nod Solution
First and foremost, Digital Nod never asks for a password to recover social media accounts. We just needed some basic user information to verify that she was the concerned account’s original owner. This included details like her full name, email address, phone number, and government ID.
Next, we asked her to confirm some account-related information. All we needed to know were her username, her follower count, and if it was a public or private account. A screen capture of the login error further confirmed the issue.
After getting all the necessary information, we compiled a detailed report and prepared an account recovery application on her behalf. Then, we submitted it to Meta’s (Instagram’s parent company) policy team using our special access.
To our delight, we could regain the disabled Instagram account even before three hours had passed! We informed this to our client, and she could resume her usual social media activity immediately.
A Happy Client = A Happy Business
The client couldn’t believe how swift the resolution was! She was ecstatic, and she showered praises on the team.
We added yet another faithful patron to our growing clientele. She promised to recommend our services to everyone in her network — just like how her colleague recommended us to her. Our talented team was equally pleased with the result we delivered in just a few hours. After all, our success lies in the success of our clients!
As the industry’s premier digital PR & social media agency, we understand the damage that can come from such situations. When time is money, every second counts!
Conclusion
In October 2021, Facebook, Instagram, and WhatsApp went down for several hours. As per estimates, Meta lost $79m in ad revenues during the outage. Mark Zuckerberg’s personal fortune was reduced by a whopping $6 billion.
What’s more, businesses — both big and small — lost revenues ranging from a few hundred to tens of thousands of dollars. For professionals like this high-profile realtor, that number was exponentially higher.
Her IG account being down for three hours wasn’t ideal, but she could mitigate the losses. But had we not jumped in on time, the account recovery could have taken days or even weeks. The impact of such a prolonged shutdown could have been catastrophic for our client. Fortunately, we shared her joy in preventing that from happening.
This success story demonstrates the advantage of working with a professional digital agency such as Digital Nod. When our client approached Meta about the disabled Instagram account, she got nowhere. Yet, we could provide a solution in no time, thanks to our years of experience and professional relationships.
Businesses in 2022 move at the speed of light. At Digital Nod, we recognize the gravity of a disabled social media account for such clients. And so, we treat all such cases with utmost urgency to ensure the quickest and most efficient solutions.
Need to recover a disabled Instagram account immediately? You know whom to call!
